What happens when we do what’s never been done?

A path not taken can feel daunting, even frightening. But the moment someone dares to take the first step, it becomes a path others are inspired to follow. Toss began with a simple idea: to make sending money effortless. That spark of innovation has since expanded across all aspects of financial life. Together with industries and society, Toss is paving new paths forward. Our everyday lives are changing—slowly, but surely.

Redefining Money Transfer

2015 Toss Simple Transfer

There was a time when using an accredited certificate was the only way to make internet and mobile transfers. Transfers would take about 3 minutes on average, from importing the certificate to entering the PIN and security card code. Then in 2015, Toss introduced simple money transfers, connecting multiple bank accounts and cutting through layers of authentication. And with that, people could send money in less than 30 seconds, without needless complications. This set a new standard: transferring money could be fast and simple.

Invented by Toss, Opened to All

2016 ₩1 Verification

The ₩1 verification method, now widely used to authenticate accounts in non-face-to-face financial transactions, verifies the account by asking the user to enter the depositor name of a ₩1 deposit made to their account. This simple yet safe ₩1 verification method was patented by Toss in 2016, but Toss chose not to monopolize it. Instead, it was made available for other companies to freely use.

Credit Management as a Universal Right

2017 Toss Free Credit Score Checks

Not long ago, credit score checks were inconvenient. Only select institutions offered such service, and in many cases, it came at a cost. In 2017, Toss changed that by becoming the first in the industry to provide free credit score checks. With that, anyone could check their credit score anytime, not just when applying for a loan or under special circumstances. In just two and a half years, more than 10 million people used Toss to check their credit scores. Credit score management became available to all, whenever they needed it, and what was once a privilege became a basic right.

Customer Experience from Start to End

2017 Toss CX 24/7 Customer Service

Toss Customer Service began in 2017 as the first 24/7 customer center in the financial industry. From the early days with just 100 users to now serving over 30 million, it has never paused, always ready to listen.^* Toss CX, the affiliate that operates Customer Service, has built expertise and trust by handling inquiries across the entire Toss community. Its role continues to grow, now supporting outbound sales for new affiliates as well. * Based on July 2025

Bringing the Bank to the Customer

2019 Toss Loan Comparison Service

In 2019, Toss launched the industry’s first loan comparison service. With only minimal input, users could compare loan products from over 70 financial institutions in about a minute, immediately seeing which offered the highest limits and lowest rates. This innovation was not only convenient, but it also impacted the entire market. Within three years, the average interest rate for unsecured loans dropped from 17% to 12%.^* By fostering competition among lenders, more people gained access to loans under fairer conditions. Loan comparison was no longer limited to select bank branches. It became something everyone could do instantly from their phone. * Based on preliminary screening data from savings banks for all users of the Toss Loan Comparison service.

From Security to Assurance

2020 Toss Compensation Program

Beyond building safe technology, Toss introduced the industry’s first Toss Compensation Program in 2020. This policy guarantees compensation for monetary damages, such as identity theft, voice phishing, and secondhand fraud, even when Toss isn’t at fault, as long as it happened through Toss. Any member could apply: secondhand fraud is covered up to ₩500,000, while financial fraud is covered up to ₩50 million, on the first claim. If the incident was reported to Toss and law enforcement within 15 days, users could receive compensation without waiting for the results of the investigation. Toss set a new standard for accountable financial services.

Ending the Era of Scammers

2020 Toss Fraud Siren Service

In 2020, Toss also launched the Fraud Siren service. During a transfer, it automatically checks whether the recipient’s account or contract number had previous fraud reports, such as voice phishing or marketplace scams. Using the police database of fraud causes, Toss immediately alerted users if the recipient was suspicious. A warning message would appear before the transfer is completed, helping users avoid potential loss. Unlike other services that required separate checks, Toss was the first to integrate automated fraud detection into every transfer process.

Insurance Made Crystal Clear

2020 Toss Insurance Coverage Analysis Report

Toss Insurance introduced the Coverage Analysis Report in 2020, the first service of its kind in Korea, helping customers clearly understand the policies they own. Through this free service, customers can evaluate whether they are over- or under-insured, and, if they choose, connect with a Toss Insurance expert for a complimentary consultation. The service focuses on helping policyholders understand their coverage and make informed decisions on their own, rather than simply recommending insurance products.

A World without Transfer Fees

2021 Toss Lifetime Free Transfers

After eliminating complexity, Toss eliminated fees as well. In 2021, Toss announced the industry’s first lifetime free transfer policy. Any Toss user could send unlimited transfers without conditions or fees, forever. While transfer fees had been a major source of revenue for banks and payment services, Toss set aside short-term profits to prioritize customer convenience. The reason was simple. Putting customers first is at the heart of Toss.

The New Standards of Mobile Investments

2021 Toss Securities MTS (Mobile Trading System)

Even in an age where everything could be done on a smartphone, stock investing remained inconvenient. The existing system was a PC-based HTS (Home Trading System) onto a smaller screen, leading to poor user experience. Toss Securities introduced the completely new MTS. Users could search stocks by brand or product name, access chart-based insights like “Top 100 by Purchases” or “Top 100 by Returns,” view simplified balance sheets tailored for mobile, and receive instant alerts on their watchlist. With an intuitive UI/UX, anyone can easily start investing. Within just three months of launch, Toss Securities exceeded 3.5 million accounts. Today, the Toss MTS is creating the new standard for mobile stock trading.

From Allowance to Financial Ownership

2021 Toss Teens

Toss expanded finance to include not just adults, but everyone. In 2022, Toss launched the industry’s first Toss Teens service, allowing anyone from 7 to 18 years old to experience finance independently. With teen-focused features such as the USS Card^*, a rechargeable card issued under the teen’s own name; mock stock investment that lets users gain experience with virtual money; and savings goals set individually or together with parents, Toss Teens helps young users build responsible financial habits. Within 3 years and 9 months, Toss Teens surpassed 3 million users,^** establishing itself as the new standard for teens’ first financial experience. * From age 7 to 13, the consent of a legal guardian is required. ** Based on May 2025

Get Interest Now, Every Day

2022 Toss Bank Get Interest Now

Traditionally, banks paid out interest only once a month. In 2022, Toss Bank broke that convention by introducing the industry’s first Get Interest Now service. With this feature, customers receive interest the very next day after making a deposit, even if the money stays in the account for just one day. Daily interest accrual makes it convenient for those holding short-term funds or money not yet allocated to an investment. On top of that, interest is earned on yesterday’s interest on a compound basis. Through this, Toss Bank delivered a new kind of experience to its users—small but certain gains accumulating day by day.

Opening Doors to US Stocks

2022 Real-time Fractional Trading Service for  International Stocks

In 2022, Toss Securities launched its Real-time Fractional Trading Service for international stocks, which is the first of its kind in the industry. Fractional trading itself wasn’t new, but until then securities firms had bundled customer orders and executed them just once a day, in whole-share units. Because these trades weren’t carried out in real time, there was always a gap between when an order was placed and when it was executed, meaning customers often had to bear the risk of price fluctuations in volatile markets. Toss Securities removed this inconvenience by making fractional trading available instantly. Now, anyone can start investing with as little as ₩1,000, lowering the barrier to entry for investing in international stocks.

The World’s Currency at Your Hands

2024 Toss Lifetime Free Currency Exchange

In early 2024, Toss Bank introduced the nation’s first Lifetime Free Currency Exchange account. By eliminating exchange fees entirely and offering everyone the best possible exchange rate with no strings attached, the service made it easier than ever for customers to access and use foreign currencies. The inclusive benefit, extended equally to both existing and new customers, drew significant attention right from launch. Within just a few months, major banks began rolling out similar offerings in response. With Toss Bank, customers no longer need to visit a branch or go through cumbersome steps for currency exchange. Simply linking their existing Toss Bank debit card to the foreign currency account enables them to spend abroad, shop internationally, or even manage currency investments, all without fees.

The New Safety Net of Payments

2024 Toss Place Emergency Payment Mode

When a payment solution breaks down, chaos quickly follows, for both the store owner and the customers. To prevent these moments, Toss Place, which manufactures payment devices and provides payment solutions to businesses, introduced the industry’s first Emergency Payment Mode in 2024. With this feature, even if an unexpected error occurs with the POS system, store owners can instantly switch to emergency mode with a single tap and continue accepting card, cash, and simple payments without interruption. While Toss POS devices have yet to experience such failures, Toss Place developed the feature as a proactive safeguard. By doing so, Toss Place ensures that merchants and customers alike are protected from unexpected disruptions, supporting smooth operations and the success of businesses.

End-to-End Tax Assistance

2025 Toss Income Guaranteed Reimbursement  Program

Few things are as unsettling for customers as filing for a tax refund only to be notified that they must make an unexpected additional payment. To address this concern, Toss Income, a provider of tax filing and refund services, introduced the Reassurance Compensation Program in 2025. Under this program, if an additional payment arises after using Toss Income’s Hidden Refund Finder service, customers are compensated up to ₩1,000,000 per case. The initiative reflects Toss Income’s commitment to not only assist with refunds but also take responsibility for alleviating all lingering concerns of its customers.

Payment Integration in Minutes

2025 Toss Payments AI Integrated MCP Server

Setting up a payment system for a store or online shop used to take as long as three months. Even with Toss Payments, already known for faster integration, the process still required one to two weeks. In 2025, Toss Payments transformed this experience by introducing the industry’s first AI-integrated MCP (Model Context Protocol) server, cutting the process down to just ten minutes. With this innovation, merchants can simply request, “Connect the checkout page,” and the system automatically generates the necessary code. No separate development support is needed. Store owners can now bypass the delays of payment integration and immediately focus on running and growing their business.

Writer Jiyoung Lee

✽ Toss Bank Account Guide - Eligible customers: An individual 14 and above, with verified real-name identification (Only one account may be opened per person) - Interest rate: 1% annual (2026.02.05. current, pre-tax) - Interest rates may change depending on the market conditions and circumstances of the company. If changed, the revised rate will apply from the effective date of change. - Interest is settled as of the last day of each month and paid on the 1st of the following month. From the interest payment date until the day before the next interest payment date, or until the day before the customer’s requested payment date, interest is calculated at the agreed rate on the end-of-day balance. Interest is then paid on the 1st of each month or on the date requested by the customer. - If an attachment or other withdrawal restriction is filed, the account cannot be terminated and payment of principal and interest is restricted. - Up to "₩100,000,000" per depositor, including the principal and prescribed interest, is protected in accordance with the Depositor Protection Act (combined with other protected products within this bank). - Customers are entitled to explanation of key details when subscribing to this product in accordance with the Act on Protection of Financial Consumers. - Please make sure to read through the terms and conditions and the product guide before subscribing to this product. - Ad updated as of 2026.02.05. Please check from Toss Bank for the latest information. - This ad will remain published even after it expires for record-keeping purposes. - Toss Bank Compliance Officer Review No. 2026-634 (2026-02-25 ~ 2027-02-24)

✽ Toss Bank Foreign Currency Account Guide - Product guide: The Free Currency Exchange (100% discount exchange rate) benefit is provided to customers that have an open “Toss Bank Foreign Currency Account,” and the benefit is applied to all foreign currency deposit and withdrawal transactions involving exchanges between this account and the “Toss Bank (KRW) Account” under their name. - Eligible customers: A resident individual who is a South Korean national aged 14 or older, with verified real-name identification, and holds a “Toss Bank (KRW) Account” (excluding overseas Koreans). Only one account may be opened per person. - Supported currency: 17 currencies including USD. - Interest rate: "All currencies are subject to a 0% interest rate (as of ${{today}}). The interest rate applied follows the “foreign currency demand deposit interest rate by currency” announced daily on the Toss app and website. The interest calculation period runs from the initial deposit date or the last interest addition date until the day before the next interest addition date. Interest is calculated based on the daily closing balance and is settled at the end of each month, added to the principal on the 1st day of the following month, and paid on the 1st of each month or on the date requested by the customer. However, if there are restrictions on withdrawals due to seizure or other reasons, account closure is not permitted, and the payment of principal and interest may be restricted. - Transaction limit: Deposits of foreign currency amounts up to 10 million KRW per day and 100 million KRW per month (“fill” and “Exchange Currency at Desired Rate” services combined) are allowed, and there are no restrictions on withdrawals (exchanging to KRW). Additionally, amounts exchanged through the “Auto Currency Exchange for Insufficient Balance” service are not included in the transaction limit. - Balance limit: Some currencies (VND, IDR, PHP, TWD, MYR) holdings cannot exceed the designated limit. For further details, please refer to the “Toss Bank Foreign Currency Account Guide.” - “Foreign Currency Remittance” is a service that allows customers to send or receive foreign currency between Toss Bank Foreign Currency Accounts. Foreign currency remittances are permitted up to the equivalent of 5 million KRW per day and 20 million KRW per year. For further details, please refer to the “Toss Bank Foreign Currency Account Guide.” - “Exchange Currency at Desired Rate” is a service that automatically exchanges foreign currency for purchase or sale based on the customer’s designated cycle, transaction validity period, exchange rate, and amount. “Auto Currency Exchange” is a service that (withdraws KRW from the Toss Bank Account) automatically converts and deposits foreign currency into the foreign currency account when the balance is insufficient to cover overseas card transactions (including overseas cash withdrawals). The “Foreign Currency Savings” service automatically withdraws KRW from a customer’s Toss Bank (KRW) Account and deposits it into their foreign currency account, based on the conditions they set. For further details, please refer to the “Toss Bank Foreign Currency Account Value-Added Service Special Agreement.” - Withdrawals in KRW from this deposit may result in a loss or gain due to exchange rate fluctuations. - Transfers are only allowed between this account and the linked "Toss Bank (KRW) Account" or between this account and another person’s "Toss Bank Foreign Currency Account." Customers may also send or receive funds to or from overseas bank accounts via the overseas remittance service. However, foreign currency transfers to or from other domestic bank accounts are not permitted. Deposits of foreign currency sent from other financial institutions are not allowed. Deposits of foreign currency cash and checks, as well as withdrawals via domestic ATMs, are also not permitted. - Up to "₩100,000,000" per depositor, including the principal and prescribed interest, is protected in accordance with the Depositor Protection Act (combined with other protected products within this bank). - Customers are entitled to explanation of key details when subscribing to this product in accordance with the Act on Protection of Financial Consumers. Please make sure to read through the terms and conditions as well as the product guide before applying. For further inquiries, please contact the Toss Bank Customer Center via the Toss app or at 1661-7654. - Toss Bank Compliance Officer Review No. 2026-634 (2026-02-25 ~ 2027-02-24)

✽ Toss Securities - Investors have the right to receive sufficient explanations from Toss Securities regarding financial investment products. Please read the product prospectus and terms and conditions carefully before investing. - This financial product is not protected under the Depositor Protection Act. - Financial investment products may result in losses of principal (0–100%) due to fluctuations in asset prices, exchange rates, and credit ratings, and such losses are borne by the investor. - The overseas stock trading fee is 0.1%. Please refer to our website for further details. - For overseas stock investments, the currency exchange fee is based on a spread of 1% over the base exchange rate. During market hours (KST business days 09:10–15:20), a 95% discount applies, resulting in a fee of 0.05%. During non-market hours (KST 15:20–09:10), weekends, and holidays, a 50% discount applies, resulting in a fee of 0.5%. - The base exchange rate refers to (buying rate + selling rate)/2, and Toss Securities applies the real-time base exchange rate provided by the settlement bank. - Since there is a difference between the buying and selling exchange rates, costs may be incurred during currency exchange. - Transfers to other securities firms are only available for whole share balances, and fractional shares cannot be transferred to other firms. - Fractional share trading services are not available for all stocks, so investors must confirm which stocks are eligible with the securities firm. - As securities firms aggregate multiple investors’ fractional trading orders for execution, there may be differences between the investor’s order time and the actual execution time. As a result, the trading price or the actual number of shares allocated may vary. - Toss Securities Compliance Officer Review No. 2026-37 (2026-02-10 ~ 2027-02-09)