Toss Marks 2 Years of Loan Refinancing with ₩1.5T in Loans

• Launched in May 2023, Loan Refinancing has more than doubled its partner financial institutions in 2 years.
• The average rate has been lowered by 1.8%p, establishing Toss as a financial platform offering tangible benefits to customers

Viva Republica, the operator of the financial super app “Toss,” announced that the cumulative loan execution amount of its ‘Loan Refinancing’ service has surpassed ₩1.5T, two years after its launch.

The ‘Loan Refinancing’ service allows users holding unsecured loans to switch to a product with a lower interest rate than their existing loan. Without having to submit a stack of complicated documents or visit a physical branch, users can compare, apply, and execute the process all at once within the Toss app. The service launched in May 2023 in line with the financial authority’s introduction of the online one-stop refinancing loan infrastructure, drawing significant attention with over 300,000 pre-registrations even before launch.

Initially launched in partnership with 17 financial institutions, the service now collaborates with 45 financial institutions, more than doubling its partners. It has established a broad partnership network ranging from most banking sector institutions such as KB Kookmin Bank, Shinhan Bank, Hana Bank, to NBFIs including Woori Financial Capital, Shinhan Card, and SBI Savings Bank, thereby broadening customer choices.

To date, approximately 40,000 customers have switched loans through the ‘Loan Refinancing’ service with an average reduction of 1.8%p in interest rate. In particular, mid- to low-credit borrowers have benefited from an average interest rate reduction of 3.9%p. From the customer’s perspective, this translated to interest savings of several hundred thousand won.

“We believe it is a meaningful achievement that we have provided a practical alternative to financial consumers burdened by high interest rates over the past two years,” a Toss representative said. “We will continue to create an inclusive financial environment where more users can benefit from our technology and financial infrastructure.”

Meanwhile, Toss entered the loan brokerage market in 2019 by launching the “Loan Comparison” service and being designated as the first innovative financial service in the industry. Since then, it has grown rapidly by providing a simple comparison and application experience, and has been expanding its services beyond unsecured loans to include rent, Jeonse, and mortgage loans.